Credit Restoration Process1. The customer signs the contract and attaches a copy of verification for their current address and social security number. Once the enrollment package is completed it is mailed to the Processing Center. The customer may cancel the contract without penalty or obligation anytime prior to midnight of the 5th business day after it is received by the Processing Center. If the customer is not satisfied after six (6) months or three dispute cycles (whichever occurs first) they may receive a refund less a $125.00 set up charge and $25.00 for each negative removed or corrected during the time they were involved in the credit restoration process.2. The enrollment process begins once the customer contract and address/SSN verification is received by the Processing Center. 3. The customer will receive a welcome call within 10 days to assure that they received their initial dispute package and to explain the dispute cycle process. Every 45 days thereafter the customer will be contacted and reminded to forward all documents received from the credit agencies to the processing center for inclusion in future updates. |
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4. Within 7-10 business days the customer will receive their first dispute packet, which includes: Welcome Letter Complete Explanation of Dispute Process A Dispute Document to be reviewed, signed and forwarded to each Credit Reporting Agencies 5. If the dispute letters require any changes the customer is encouraged to make them on the initial dispute document and forward them back to the processing center. In turn, the processing center will make the changes and forward new dispute letter to the customer for final review. 6. Once the customer is satisfied with their dispute letters, they will sign and mail them to the three credit reporting agencies as outlined in the customer welcome letter. |
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